Front Desk Support Professional

4 days ago

Brisbane, Queensland, Australia beBeeReception Full time $30,000 - $40,000
Medical Receptionist Opportunity

We are seeking a skilled Medical Receptionist to join our team at Oxford Street Medical Centre in Bulimba. As the first point of contact for patients, you will play a vital role in creating a welcoming and positive experience.

This position offers flexibility in mind, with 15-30 hours per week on a casual/part-time basis. Our operating hours are Monday to Friday, with occasional Saturday mornings.

The ideal candidate will have at least one year of experience as a Medical Receptionist with Best Practice software and possess outstanding organisational and interpersonal skills.

Key Responsibilities:

  1. Acting as the first point of contact for all phone calls and patients, ensuring a warm first impression
  2. Maintain and adhere to confidentiality requirements
  3. A sound knowledge of the day-to-day operations of the front desk including booking, billing and invoicing
  4. Patient Triage
  5. Assisting patients with enquires
  6. Opening and Closing of clinic
  7. Liaising with doctors, nurses and patients
  8. Scanning and sending medical records
  9. Stocking doctors rooms
  10. Basic cleaning duties
  11. General trouble shooting skills of Telephone system, Internet, printers and other clinical equipment

What You Will Bring To The Role:

  1. Best Practice/Medical Director experience
  2. A good knowledge and understanding of Medicare item numbers and billing would be preferred
  3. Reliability and flexibility
  4. Possess a positive and happy personality
  5. Accurate computer skills
  6. Excellent telephone skills are necessary
  7. Administration and data entry experience ideally gained within health/medical
  8. Well organized and time efficient
  9. Ability to multi-task
  10. Possess a caring and compassionate nature with a genuine desire to assist the patients using our facility, both in person and over the phone
  11. Have Medical or Allied Health Reception Experience

Our goal is to provide exceptional care to our patients and work collaboratively as a team. We strive to be better in all we do and want to partner with individuals who share this vision.

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