Impairment Benefits Specialist
3 weeks ago
About the Role
As an Impairment Benefits Specialist at Gallagher, you will be responsible for providing exceptional customer service to stakeholders impacted by work injuries. Your key responsibilities will include investigating and identifying entitlements, reviewing claims, and determining benefits in line with legislative requirements.
Key Responsibilities
- Provide high-quality customer service to internal and external clients
- Investigate and identify entitlements for lump sum benefits
- Review claims to determine if a benefit exists
- Ensure outcomes are effectively communicated and actioned within specified timeframes
Requirements
- Previous Workers Compensation / Claims Management experience
- Strong sense of accountability, attention to detail, and ability to work autonomously
- Exceptional decision-making skills with the ability to critically analyse information available
- Strong understanding of medical terminology
About Us
Gallagher values its employees and offers a friendly, comfortable working environment that facilitates a Work and Life Balance. We offer a range of benefits to our team, including discounted insurance, dress for your day, novated leasing, and flexible & hybrid working.
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