Impairment Benefits Specialist
3 weeks ago
About the Role
We are seeking a highly skilled and empathetic Impairment Benefits Specialist to join our team at Gallagher Bassett. As a key member of our team, you will be responsible for providing exceptional customer service to stakeholders impacted by work injuries.
Key Responsibilities
- Proactively manage lump sum benefits for customers and clients, investigating and identifying entitlements as required.
- Provide high-quality customer service, ensuring a fair and appropriate outcome for all stakeholders.
- Review claims to determine if a benefit exists, and identify the necessary information required for an impairment assessment.
- Ensure outcomes are effectively communicated and actioned within specified timeframes.
Requirements
- Previous experience in Workers Compensation or Claims Management is highly desirable.
- Strong sense of accountability, attention to detail, and ability to work autonomously.
- Exceptional decision-making skills, with the ability to critically analyze information available.
- Strong understanding of medical terminology and the ability to interpret case law.
What We Offer
- A competitive salary and a range of benefits, including discounted insurance, dress for your day, novated leasing, and flexible working arrangements.
- A supportive and inclusive work environment, with opportunities for professional growth and development.
- A chance to make a real difference in the lives of our clients and stakeholders.
About Us
Gallagher Bassett is a leading provider of workers compensation and claims management services. We are committed to delivering exceptional outcomes for our clients and stakeholders, and we are seeking like-minded individuals to join our team.
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