Regional Operations Manager

2 days ago

Tweed Heads, New South Wales, Australia beBeeOperations Full time $89,800 - $96,685
Job Description

This position involves overseeing regional operations such as workforce planning, rostering and allocations, human resources, risk management, and information technology. The goal is to ensure efficiency and collaboration between staff, customers, and head office teams, fostering positive relationships and productive outcomes.

Main Responsibilities:
  • Lead frontline teams, ensuring clear communication and shared goals.
  • Identify skill gaps for capability development programs.
  • Align rosters with operational demands, preventing conflicts.
  • Address staffing challenges to meet business requirements.
  • Mentor teams, ensuring adherence to policies.
  • Supervise staff and volunteers on complex tasks.
  • Implement procurement and finance policies effectively.
  • Balance budget and resource needs.
  • Negotiate networks with stakeholders.
  • Coordinate service delivery with corporate initiatives.
  • Collaborate with corporate services like Finance, IT, and WHS.
  • Manage cross-functional challenges.
  • Ensure compliance with legislation and standards.
  • Lead quality improvement initiatives.
  • Compile accurate reports on service delivery and compliance.
Requirements:
  • A relevant degree or equivalent experience in business, human services, or a related field.
  • Experience in leading cross-functional teams and managing operational alignment between corporate and service functions.
  • Ability to manage and plan work autonomously and exercise judgment in problem-solving and decision-making.
  • Familiarity with legislation, compliance, and quality standards relevant to service delivery and corporate operations.

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