Client Experience Specialist

4 days ago

Australia beBeeCustomer Full time $64,000

**Corporate Ambassador Role Overview:**

The primary responsibility of the Corporate Ambassador will be to deliver exceptional service to clients, creating a positive and welcoming atmosphere in the building.

**Key Responsibilities:

  • Ensure that all client interactions are friendly, approachable, and informative.
  • Manage service requests efficiently, responding promptly to ensure seamless service delivery.
  • Provide detailed information on amenities, transportation options, and local attractions to enhance the client experience.
  • Collaborate with colleagues to promote communal spaces and drive activation initiatives.
  • Compile regular reports on lobby operations and service offerings, providing recommendations for process improvements and new product ideas.

**Essential Requirements:**

  • Experience in hospitality, residential concierge, serviced office, or co-working environments.
  • Understanding of general food and beverage services.
  • Excellent verbal and written communication skills.
  • Professional presentation and high integrity.
  • Ability to work in fast-paced environments and remain composed under pressure.
  • Superior customer service skills and passion for delivering outstanding user experiences.

**Benefits of this role include:*

  • Opportunity to work with a dynamic team.
  • Chance to make a real difference in client satisfaction.
  • Continuous learning and development opportunities.

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