Operations Analyst

2 days ago

Sydney, New South Wales, Australia S&P Global Full time

About the Role:

Grade Level (for internal use): 07

The Team: The Agent Services team performs as a Syndicated Loans Agency operations team for our client base, performing all operational tasks to support both the borrower and lenders. Acting as an agent is a varied and highly visible role requiring accuracy and the understanding of complex deal mechanics.

The Impact: S&P Global is seeking a motivated Operations Analyst to work within the Agent Services team administering the lending portfolios for our client base. The individual will be responsible for the lifecycle events of the deals, communicating with our clients, their borrowers and the lending syndicate members. Additional responsibilities include partnering with other S&P Global business lines to drive continued progress of the regions to support the global operating model and local client base.

Key Responsibilities:

  • Executing the operational requirements to manage the lifecycle events of a syndicated loan.
  • Interpreting the underlying legal documents to ensure the deal and its members are managed in compliance with the terms.
  • Answering client, borrower and lender queries in a timely manner.
  • Financial analysis of deals to ensure accruals and pricing mechanics are correct.
  • Management of outstanding work items in line with expected Key Performance Indicators (KPI's).
  • Ensuring a high level of accuracy to minimize operational risk within the lending portfolio.

Requirements:

  • BA or BS or equivalent experience.
  • Finance specialism preferred.

Desirable Skills:

  • Banking or investment industry experience.
  • Customer relations experience.
  • S&P Market Intelligence product suite knowledge preferable (WSO, iLevel, Thinkfolio, EDM).

Personal Qualities:

  • Strong work ethic - organized, detail oriented, analytical, task driven.
  • Good problem-solving initiative.
  • Ability and willingness to learn complex processes.
  • Work collaboratively with other teams and product lines globally to support and develop the business operating model.

Communication:

  • Strong, business-level verbal and written communication skills are required.

Teamwork:

  • Able to effectively manage individual responsibilities whilst continuing to provide support to the wider team.
  • Ability to work effectively alongside others and communicate well with stakeholders at varying degrees of seniority.

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