Business Operations Analyst
4 days ago
We are seeking a highly skilled Business Analyst to join our Warehouse Operations team at WesTrac. As a Business Analyst, you will play a critical role in analyzing product support performance, developing and maintaining business reporting, and providing technical support and enhancements to the warehouse management system.
Key Responsibilities- Live the Values - Demonstrate leadership by example through actions, behaviors, and decisions.
- Manage Quality Assurance - Ensure stakeholders complete actions of responsibility within assigned timeframes and conduct thorough analysis of reports.
- Promote Continuous Improvement - Foster a culture of continuous improvement and utilize the Caterpillar Production System (CPS) within the Parts NSW team.
- Identify Process Improvements - Proactively identify processes within Parts NSW that require improvement and recommend appropriate actions.
- Provide Analytical Support - Offer high-quality, robust, and accurate analytical support to the Warehouse Leadership Team to enhance and facilitate the success of Parts Operations NSW.
- Conduct Initiative Evaluation - Evaluate initiatives, analyze variances, derive key performance indicators, and assess risks.
- Develop Business Reporting - Create and maintain high-level business and strategic reporting.
- Tertiary qualifications in an Information Technology related discipline.
- Minimum of 5 years' post-qualification experience in a similar analyst role.
- 4 years' experience in an integrated Warehouse Control System and WMS system.
- Highly competent in using Power BI to develop and maintain reporting.
- Strong interpersonal skills with exceptional verbal and written communication.
- Highly developed problem-solving skills with the ability to think logically and follow a process-oriented approach.
- Demonstrated analytical, planning, and organizational skills.
- Demonstrated project management skills, including the ability to plan, determine priorities, and achieve specific goals within set timeframes.
- Exceptional customer service skills with a focus on stakeholder engagement and customer-oriented delivery.
- Working knowledge of supply chain, logistics, and/or WMS.
- Highly developed computer literacy skills with an understanding of relevant business systems.
- Ability to work autonomously and as part of a team environment.
- Proven experience to lead and implement change.
- Strong understanding of business acumen in a commercial sense.
- Technical IT application testing.
- 12 weeks' paid parental leave.
- Discounted CAT Hand Tools.
- Opportunities for progression with pathways to sales and leadership roles.
- Fitness Passport for the whole family.
- Wellness Program.
- Income protection covering you 24/7.
- Refer a friend program - work alongside your mates and receive up to $3000 for each successful referral.
- Up to $8,000 relocation assistance offered for eligible candidates.
- Discounts with Blackwoods, Apple, JB Hi-Fi, Qantas, Travel Club, and more.
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