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Customer Service Representative
2 months ago
We're a leading Australian-owned petrol and convenience retailer with a strong focus on customer service and community involvement.
Our business is built on a foundation of family values and a commitment to excellence in everything we do.
Our CultureWe're passionate about delivering exceptional customer experiences and creating a positive, inclusive work environment for our team members.
We're looking for people who share our values and are passionate about making a difference in our communities.
The RoleWe're seeking a Customer Service Team Member to join our team at APCO Service Stations.
As a Customer Service Team Member, you'll be responsible for providing exceptional customer service, resolving customer complaints, and maintaining a clean and safe store environment.
You'll work closely with our store managers and team members to achieve sales targets and provide excellent customer service.
Key Responsibilities- Provide exceptional customer service and resolve customer complaints in a professional and courteous manner.
- Maintain a clean and safe store environment, including the fuel area, convenience store, and car wash.
- Work closely with store managers and team members to achieve sales targets and provide excellent customer service.
- Assist with stock management, including receiving and stocking merchandise, and maintaining accurate inventory levels.
- Participate in ongoing training and development to improve customer service skills and product knowledge.
We're looking for people who are passionate about delivering exceptional customer service and creating a positive, inclusive work environment.
You'll need to have excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.
We're an equal opportunities employer and welcome applications from people of all backgrounds and experiences.
We're committed to providing a safe and inclusive work environment for all our team members.
