Customer Service Representative

4 weeks ago


Wagga Wagga, Australia G&C Mutual Bank Full time

Empowering Customers, Enriching Careers

G&C Mutual Bank seeks a dedicated Customer Service Officer to join its Wagga Wagga Service Centre. As a key member of the team, you will provide exceptional service to customers through various channels, including walk-in, phone, and online interactions.

The ideal candidate will be a collaborative service professional with a strong focus on customer satisfaction. Key responsibilities include:

  • Delivering professional and efficient service to customers
  • Assisting with product and service inquiries
  • Identifying opportunities to provide a total solution for customers' financial needs
  • Processing customer transactions and maintaining accurate records

What We Offer

G&C Mutual Bank values its employees by providing a range of benefits, including:

  • Discretionary bonus based on organisational performance
  • Discounts on financial and lifestyle products
  • Annual leave loading and option to cash out annual leave
  • A paid volunteering day each year
  • Corporate wardrobe and incentives for independent study

We strive for a collaborative culture that celebrates diversity and promotes continuous improvement. If you are a customer-focused professional with excellent communication skills, we encourage you to apply for this exciting opportunity.



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