Customer Service Representative
2 weeks ago
About the Role
We are seeking a highly skilled Customer Service Officer to join our team at G&C Mutual Bank. As a key member of our Service Centre, you will be responsible for delivering exceptional customer service to our members through various channels.
Key Responsibilities
- Provide professional and efficient service to our members via phone, online, and in-person interactions
- Assist with customer inquiries and provide information on our product and service offerings
- Identify opportunities to provide a total solution for our customers' financial needs
- Process customer transactions and maintain accurate records in various systems
Requirements
- Proven customer service experience in a financial services environment
- Strong communication and interpersonal skills
- Ability to work effectively in a team environment
- Flexibility to work a rotating roster with varying hours
About Us
G&C Mutual Bank is a customer-owned bank that values service, teamwork, and integrity. We strive to provide our members with a consistently professional and friendly service experience. If you are a collaborative and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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