Concierge Service Lead

17 hours ago


Sydney, New South Wales, Australia Marriott Full time
Job Summary

We're seeking a Concierge Supervisor to support all aspects of Concierge functions in the absence of the Assistant Chief Concierge, in accordance with hotel standards. The successful candidate will maintain a concierge service and supervisory philosophy that serves as a guide to respective staff.

Key Responsibilities:

  • Supervise the Wheels team, the main hotel driveway, car stacker, transportation services, and courier/postal dispatching.
  • Assist in driving the Whatever/Whenever culture for all guests.
  • Support management to ensure all departments are aware of all guests' needs and information prior to arrival.

About W Hotels

We believe in the power of people. They are both our foundation and our inspiration. As a Concierge Supervisor at W Hotels, you'll have the opportunity to grow and develop your skills, while making a meaningful contribution to our guests' experiences.

Benefits

  • Milestone Recognition
  • Sabbatical Leave
  • Leave Portability
  • Love Learning
  • Career Growth
  • Bonvoy Eligibility
  • Overall Wellbeing
  • Flexible Working
  • Birthday Leave

Marriott International

Marriott International is an equal opportunity employer. We're committed to attracting and retaining top talent from diverse backgrounds and fostering a culture of inclusivity and respect.


  • Lead Concierge

    2 months ago


    Sydney, New South Wales, Australia Four Seasons Hotels and Resorts Full time

    About Four Seasons:Four Seasons Hotels and Resorts is a global leader in the luxury hospitality industry, driven by a passion for delivering exceptional guest experiences. Our company culture is built on a foundation of respect, empathy, and a commitment to excellence.About the Role:We are seeking a highly skilled and experienced Lead Concierge to join our...

  • Concierge Team Lead

    4 weeks ago


    Sydney, New South Wales, Australia Four Seasons Hotels and Resorts Full time

    About Four SeasonsFour Seasons Hotels and Resorts is a global leader in the luxury hospitality industry, renowned for its exceptional service, stunning properties, and unparalleled guest experiences. Our team members are the driving force behind our success, and we're committed to creating a world-class employee experience that reflects our values of luxury,...

  • Concierge Team Lead

    1 month ago


    Sydney, New South Wales, Australia Four Seasons Hotels and Resorts Full time

    About Four SeasonsWe are a collective of individuals who strive to deliver exceptional guest experiences through a commitment to luxury with genuine heart. Our team members around the world create amazing experiences for our guests, residents, and partners by providing a world-class employee experience and company culture.About the RoleWe are seeking a...


  • Sydney, New South Wales, Australia Brook Recruitment Full time

    About the CompanyBrook Recruitment's client, a renowned property development company in Australia, is seeking a highly skilled Head Concierge to lead their guest services team in one of Sydney's most prestigious office spaces.Key Responsibilities:Manage a team of concierges to deliver exceptional guest experiencesCoordinate guest services, including access...

  • Concierge Team Lead

    3 weeks ago


    Sydney, New South Wales, Australia Echo Entertainment Group Full time

    Lead the Way in Luxury HospitalityReporting to the Front Office Manager, the Concierge Supervisor role offers an exceptional opportunity to lead and inspire the Concierge team at The Star Sydney. As a key member of our Hotel Department, you will be responsible for overseeing the day-to-day operation of the Concierge and Bell Desk departments, ensuring the...

  • Concierge Team Lead

    4 weeks ago


    Sydney, New South Wales, Australia Echo Entertainment Group Full time

    Lead the Way in Luxury Guest ServicesReporting to the Front Office Manager, the Concierge Team Lead role offers an exceptional opportunity to inspire and motivate the Concierge team at The Star Sydney. As a key member of our Hotel Department, you will be responsible for delivering a 5-star guest experience, anticipating and exceeding guest expectations.Key...


  • Sydney, New South Wales, Australia Excel Building Management Full time

    Job Title: Casual Night ConciergeExcel Building Management is seeking a highly skilled and experienced Casual Night Concierge to join our team. As a key member of our front desk team, you will be responsible for providing exceptional service to our residents and guests, ensuring a 5-star experience in our high-end Sydney based apartment complexes.Key...


  • Sydney, New South Wales, Australia Excel Building Management Full time

    Concierge Services Job DescriptionExcel Building Management is seeking a skilled Concierge Services professional to provide exceptional front desk services to residents of high-end Sydney based apartment complexes.The successful candidate will act as the face of the building, providing a professional welcome to residents and guests, and delivering...

  • Concierge Team Lead

    1 week ago


    Sydney, New South Wales, Australia Marriott Full time

    Job OverviewWe are seeking a Concierge Supervisor to join our team at W Sydney. As a key member of our Guest Services team, you will be responsible for supporting all aspects of Concierge functions in the absence of the Assistant Chief Concierge.Key ResponsibilitiesSupervise the Wheels team, the main hotel driveway, car stacker, transportation services, and...


  • Sydney, New South Wales, Australia Excel Building Management Full time

    Job Title: Casual Night ConciergeExcel Building Management is seeking a highly skilled and experienced Casual Night Concierge to join our team. As a key member of our front desk team, you will be responsible for providing exceptional service to our residents and guests, ensuring a 5-star experience in our high-end Sydney based apartment complexes.Key...

  • Concierge Team Lead

    3 days ago


    Sydney, New South Wales, Australia Echo Entertainment Group Full time

    As a key member of our Hotel Department, the Concierge Team Lead will play a pivotal role in delivering exceptional guest experiences at The Star Sydney.Key Responsibilities:Oversee the day-to-day operation of the Concierge and Bell Desk departments, ensuring seamless guest relations and a welcoming environment.Assist guests with special requests,...


  • Sydney, New South Wales, Australia Excel Building Management Full time

    Job Title: Casual Night ConciergeExcel Building Management is seeking a skilled and professional Casual Night Concierge to join our team. As a key member of our front desk team, you will be responsible for providing exceptional service to residents and guests of our high-end Sydney based apartment complexes.Key Responsibilities:Deliver 5-star service to...

  • Chief Concierge

    2 months ago


    Sydney, New South Wales, Australia Marriott Full time

    Job SummaryWe are seeking a charismatic and zealous Chief Concierge to lead our Wheels Team at W Sydney. As a key member of our Rooms & Guest Services Operations team, you will be responsible for providing personalized and attentive service to our guests, exceeding their expectations and creating memorable experiences.Key ResponsibilitiesManage and supervise...


  • Sydney, New South Wales, Australia Excel Building Management Full time

    {"title": "Concierge Services Representative", "content": "Job DescriptionExcel Building Management is seeking a highly skilled and experienced Concierge Services Representative to join our team.The successful candidate will be responsible for providing exceptional customer service to residents and guests, ensuring a 5-star experience at all times.Key...


  • Sydney, New South Wales, Australia AA Appointments Full time

    {"h1": "Unlock Your Potential as a Head Concierge", "p": "Are you a seasoned professional looking for a new challenge? Do you have a passion for delivering exceptional service and leading a team? We have an exciting opportunity for a Head Concierge to join our dynamic team in a state-of-the-art commercial building office development.", "ul": [{"li": "Develop...

  • Chief Concierge

    1 month ago


    Sydney, New South Wales, Australia Marriott Full time

    Job Title: Chief ConciergeJob Summary:We are seeking a charismatic and zealous Chief Concierge to lead our Wheels Team at W Sydney. As a key member of our Rooms and Guest Services Operations team, you will be responsible for providing personalized and attentive service to our guests, exceeding their expectations and creating memorable experiences.Key...

  • Chief Concierge

    3 weeks ago


    Sydney, New South Wales, Australia Marriott Full time

    Job Title: Chief ConciergeJob Summary:We are seeking a charismatic and zealous Chief Concierge to lead our Wheels Team at W Sydney, the world's largest W Hotel. As a key member of our Rooms & Guest Services Operations team, you will provide a high level of local expertise and create memorable experiences for our guests.Key Responsibilities:Manage and...

  • Chief Concierge

    2 weeks ago


    Sydney, New South Wales, Australia Marriott Full time

    Job Title: Chief ConciergeJob Summary:We are seeking a charismatic and zealous Chief Concierge to lead our Wheels Team at W Sydney, the world's largest W Hotel. As a key member of our Rooms & Guest Services Operations team, you will be responsible for managing and supervising all areas of Concierge and Wheels, including the hotel's loyalty program, VIP...

  • Corporate Concierge

    3 weeks ago


    Sydney, New South Wales, Australia AA Appointments Full time

    Unique Opportunity for a Corporate ConciergeAA Appointments is seeking a highly skilled and experienced Corporate Concierge to join our team. As a Corporate Concierge, you will be the first and last impression of our unique brand for all guests in this prestigious location.Key Responsibilities:Assist with all things concierge, including booking car...

  • Concierge

    3 weeks ago


    Sydney, New South Wales, Australia Sharon Bennie Full time

    About the RoleWe are seeking a highly skilled and experienced Concierge to join our team at Sharon Bennie. As a Concierge, you will be responsible for ensuring the office is maintained to the highest standards and providing exceptional customer service to our members.Key ResponsibilitiesConduct daily walkthroughs of the office to identify areas for...