Application Support Specialist
1 day ago
The role of Service Desk Analyst - Application Support involves supporting multiple client engagements simultaneously. Key responsibilities include ticket management, collaborating with other support team members globally, and interacting with customers directly.
Key Responsibilities:- Manage multiple tickets and prioritize tasks to ensure timely resolution.
- Collaborate with the global support team to resolve complex issues.
- Interact with customers via phone, email, or user request portals.
- Minimum 2 years of experience as a Service Desk Analyst in a SaaS application environment.
- Understanding of data interchange formats such as JSON and XML, proficient in MS Excel.
- Experience working with service desk management tools (Zendesk, ServiceNow) and collaboration platforms (Jira, MS SharePoint).
- Occasional local and international travel may be required.
- Successful applicants must provide a satisfactory national police check.
As a Service Desk Analyst - Application Support, you will play a critical role in ensuring seamless customer experiences. Your ability to manage multiple tickets and collaborate with the global support team will make all the difference in delivering exceptional results.
-
Applications Support Specialist
3 days ago
Sydney, New South Wales, Australia Envest Full timeApplications Support Specialist | EnvestJoin or sign in to find your next jobJoin to apply for the Applications Support Specialist | Envest role at EnvestApplications Support Specialist | EnvestJoin to apply for the Applications Support Specialist | Envest role at EnvestGet AI-powered advice on this job and more exclusive features.About EnvestHeadquartered...
-
Application Support Specialist
2 days ago
Sydney, New South Wales, Australia UKG Full timeApplication Support Specialist (12 month fixed term contractor)Join to apply for the Application Support Specialist (12 month fixed term contractor) role at UKGApplication Support Specialist (12 month fixed term contractor)1 day ago Be among the first 25 applicantsJoin to apply for the Application Support Specialist (12 month fixed term contractor) role at...
-
Application Support Specialist
24 hours ago
Sydney, New South Wales, Australia beBeeApplication Full time $70,000 - $90,000Job SummaryWe are seeking an experienced professional to fill the role of Application Support Specialist.This position involves supporting, implementing and troubleshooting software for various environments used within our organization.Key ResponsibilitiesMonitoring application performance, uptime and health is crucial in this role.Providing support to...
-
Applications Support Specialist
4 days ago
Sydney, New South Wales, Australia Buscojobs Full timeApplications Support Specialist | EnvestJoin or sign in to find your next jobJoin to apply for the Applications Support Specialist | Envest role at EnvestGet AI-powered advice on this job and more exclusive features.About EnvestHeadquartered in Brisbane, Queensland, Envest is an insurance investment and distribution business with a diverse portfolio of...
-
Application Support Specialist
1 day ago
Sydney, New South Wales, Australia beBeeApplication Full time $150,000 - $180,000Job Title:Application Support SpecialistAbout the RoleWe're seeking a talented professional to expand our Application Support team for BlackRock Aladdin environments.Main ResponsibilitiesProvide Technical Support: Offer Level 1-3 application support for BlackRock Aladdin, ensuring seamless system performance and user experience.Engage with Stakeholders:...
-
Applications Support Specialist
10 hours ago
Sydney, New South Wales, Australia beBeeClinical Full time $90,000 - $120,000Role OverviewAs a specialist in clinical applications, you have the opportunity to make a positive impact on people's lives by leveraging cutting-edge technology and providing support to customers throughout their relationship lifecycle.Key Responsibilities:Deliver comprehensive support to customers across all stages of their relationships.Collaborate with...
-
Application Support Specialist
1 day ago
Sydney, New South Wales, Australia beBeeTechnical Full time $90,000 - $120,000Software Technical Support EngineerAre you looking for a challenging role where you can utilize your technical skills to provide top-notch support to our customers? We are seeking an experienced Software Technical Support Engineer to join our team. As a key member of our customer success division, you will be responsible for ensuring continued smooth...
-
Application Support Specialist
3 weeks ago
Sydney, New South Wales, Australia Midwinter Financial Services Pty Full timeAt Midwinter, we know there's a human interaction behind every quality advice experience. That's why we're focused on supporting our clients with software that simplifies how they deliver advice. From managing compliance to scaling practices, our software supports everyday tasks so clients can focus on providing great advice and growing their...
-
Application Specialist
4 weeks ago
Sydney, New South Wales, Australia JCDecaux Australia Full timeJoin to apply for the Application Specialist role at JCDecaux AustraliaJoin to apply for the Application Specialist role at JCDecaux AustraliaDirect message the job poster from JCDecaux AustraliaHead of Talent at JCDecaux Australia | Leading Talent Acquisition StrategyAre you passionate about driving innovation and making an impact in the Out-of-Home...
-
Application Specialist
4 weeks ago
Sydney, New South Wales, Australia JCDecaux Australia Full timeJoin to apply for the Application Specialist role at JCDecaux AustraliaJoin to apply for the Application Specialist role at JCDecaux AustraliaDirect message the job poster from JCDecaux AustraliaHead of Talent at JCDecaux Australia | Leading Talent Acquisition StrategyAre you passionate about driving innovation and making an impact in the Out-of-Home...
