Conflict Resolution Specialist

Conflict Resolution SpecialistWe are seeking a Conflict Resolution Specialist to manage disputes lodged with External Dispute Resolution Schemes by thoroughly investigating cases and working closely with both internal and external stakeholders.Key Responsibilities:Oversee conflict cases across Australia and New Zealand, independently reviewing responses,...

Job Title:Senior Conflict Resolution SpecialistThis role involves managing and resolving complex complaints in a timely manner, ensuring exceptional customer service and adherence to regulatory standards.Main Responsibilities:Identify and analyze high-risk situations that may compromise public health and safety, recommending effective mitigation...

Job Overview:We are seeking a professional mediator and case manager to join our team. The ideal candidate will have excellent communication skills, a strong ability to work with diverse populations, and experience in conflict resolution.This role involves working closely with clients from various backgrounds to resolve disputes through mediation, coaching,...

Imagine making a positive impact in the lives of others as a dispute resolution specialist.You'll be part of a leading team that's passionate about delivering world-class alternative dispute resolution experiences to customers and partners.Your role will involve resolving internal and external disputes, ranging from simple to complex, in line with industry...

Resolution SpecialistWe are seeking a skilled Resolution Specialist to join our team. As a Resolution Specialist, you will play a critical role in resolving outstanding accounts and supporting positive financial outcomes.Main Responsibilities:Collecting outstanding debts in line with legislation and policiesWorking with debtors to resolve accounts through...

Job OverviewThis role involves managing and resolving internal disputes, ensuring fair and timely outcomes. To achieve this, you will investigate complaints, analyze evidence, and communicate with stakeholders to reach resolutions that align with company policies and regulatory requirements.Key ResponsibilitiesManage and resolve customer complaints in a...

Job OverviewThe Dispute Resolution department plays a pivotal role in managing risk and ensuring exceptional service delivery throughout our retail banking operations. Working closely with clients, external third-party dispute resolution bodies, and collaborating with internal teams, we proactively manage risk and protect the quality of our diverse product...

As a Conflict Mediator, you will make a meaningful impact by guiding customers and stakeholders towards fair and balanced resolutions.We offer comprehensive training to ensure your success in this role.This position involves managing complaints, engaging with customers, and collaborating with knowledgeable and supportive colleagues.We are looking for...

Dispute Resolution and Care ExpertThe role of Dispute Resolution and Care Expert is to play a crucial part in resolving customer concerns in a timely, accurate, and compliant manner. This involves resolving customer complaints, investigating and remediating compliance and privacy breaches, preparing notices for regulatory bodies, maintaining and monitoring...

As a seasoned professional, you will have the opportunity to lead and manage a team of conciliators and case managers.Key ResponsibilitiesTeam Leadership: Lead, supervise and manage conciliators and case managers, promoting their ongoing professional development and effective performance through mentoring and coaching.Operational Effectiveness: Monitor and...