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Product Experience Leader

2 weeks ago

Sydney, New South Wales, Australia beBeeAmbassador Full time $45,000 - $65,000

Experience the Best in Class Brand

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The face of our brand on the retail floor, you will deliver a unforgettable brand experience to our guests. You are passionate about sharing your experiences with others and love to educate guests and recommend products based on their interests and needs.

Opportunity at Our Store:

  1. Deliver exceptional customer service through education and problem solving.
  2. Gain a deep understanding of our products and seamlessly weave this information into your guest interactions.
  3. Be a brand ambassador and elevate the guest experience wherever possible.
  4. Continuously improve the in-store experience by supporting store leadership with projects and initiatives.

What You Would Be Doing:

  1. Fostering connection in all guest interactions through product education, accurate payment processing, and timely communication regarding warranties or damaged goods.
  2. Supporting and participating in store events, physical inventory counts, replenishing products on the floor, and ensuring the store remains clean and organized.
  3. Providing feedback and suggestions on merchandising and in-store experience to drive sales.
  4. Maintaining an open and collaborative relationship with your team and store leadership.

Qualifications We Seek:

  1. Two or more years of retail sales experience.
  2. A passion for delivering exceptional customer service.
  3. The ability to have fun at work while holding yourself accountable to what is required.
  4. Outstanding oral and written communication skills, and a deep understanding of your impact.
  5. Self-motivation, problem-solving abilities, and flexibility when faced with ambiguity.
  6. Effective balancing of autonomy and collaboration.
  7. Inspiring breakthrough thinking and continuous improvement.
  8. Seeking the best solutions, with an unwavering commitment to do what is right.
  9. A passion for your work paralleled by your passion for getting outside and living it.