Home Care Services Coordinator

24 hours ago

Kenmore, Queensland, Australia Churches of Christ Full time

Imagine a career with Churches of Christ, one of Australia's largest and most diverse not-for-profit organisations. Established in 1930, we provide care and compassion to vulnerable people at different stages of their life journey.

The Client Scheduling Officer plays a vital role in ensuring the smooth scheduling of care services to our Home Care Clients. This dynamic role is based in Kenmore, QLD, and involves:

About the Role

* Scheduling staff and services in line with contractual agreements and in consultation with our Care Managers
* Managing unscheduled changes and responding to urgent client needs
* Coordinating fleet vehicle allocations
* Building strong relationships with both clients and team members in a call-centre environment
* Supporting consistency across our Home Care sites

About You

You'll thrive in fast-paced environments and are a master of multitasking. With your exceptional communication and organisational skills, you handle challenges with confidence, honesty, and discretion. You're comfortable dealing with complex conversations and have a knack for maintaining positive relationships with clients and colleagues alike.

Benefits

We offer a range of compelling benefits, including:

  • Salary sacrificing benefits that can greatly increase take-home pay
  • Five weeks of annual leave and the ability to purchase more
  • Grants (for eligible employees) to assist in formal study
  • Discounts through our large network of retail partners
Salary Information

We estimate the salary for this position to be around $55,000 - $65,000 per annum, depending on experience. This figure includes the possibility of salary sacrifice benefits.

Requirements

To be successful in this role, you will need:

  • Certificate IV in Business Administration (or equivalent experience)
  • Strong proficiency in Microsoft Office, especially Excel and Outlook
  • Experience in client scheduling and working within contractual agreements
  • Prior experience in an administrative role within the community services sector is a plus

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