Luxury Hotel Food and Beverage Operations Manager

11 hours ago


Cairns City, Queensland, Australia Shangri-La Cairns Full time
Senior Food and Beverage Leadership Opportunity in a Luxury Cairns Hotel

We are seeking an experienced and dynamic Senior Food and Beverage Team Leader to join the leadership team of our Food and Beverage Department at Shangri-La The Marina, Cairns. As a key member of the team, you will play a vital role in driving revenue growth, ensuring exceptional customer service, and maintaining high standards of food quality and presentation.

Compensation Package:

  • A highly competitive salary range of AU$65,000 - AU$90,000 per annum, commensurate with experience
  • A comprehensive benefits package, including discounted accommodation rates, staff meals, laundered uniform, and more

About the Role:

This is a unique opportunity for a seasoned professional to lead a team of F&B experts and drive business growth in one of Australia's premier tourist destinations. You will be responsible for overseeing daily operations across multiple F&B outlets, including The Backyard restaurant, bar, and garden area, as well as conferences and events.

Key Responsibilities:

  • Lead and motivate a high-performing team to deliver exceptional customer experiences
  • Drive revenue growth through effective sales strategies and promotional activities
  • Maintain high standards of food quality, presentation, and safety
  • Monitor and control expenses to achieve profitability targets
  • Collaborate with the Supervisor/Manager to ensure seamless day-to-day operations

Requirements and Qualifications:

  • Demonstrated experience as a Senior Team Leader or in a similar leadership role
  • Proven track record of success in driving revenue growth and improving operational efficiency
  • Excellent communication and interpersonal skills
  • Ability to obtain RSA certification and valid working rights in Australia
  • Flexibility to work varying shifts, including mornings, afternoons, evenings, weekends, and public holidays

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for career progression and professional development
  • Discounted city car parking and dry cleaning allowance
  • Duty meals provided in a fully staffed and maintained staff canteen
  • Accommodation discounts with the group and access to Shangri-La Academy for professional development

How to Apply:

If you are a motivated and results-driven leader with a passion for delivering exceptional customer experiences, please submit your resume and a covering letter detailing your relevant experience and qualifications.



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