Retail Store Operations Manager
3 days ago
Company Overview:
FREEDOM Furniture is a leading home furnishings retailer, dedicated to delivering high-quality products and exceptional customer experiences. Our mission is to make beautiful things for the home available to everyone.
We value honesty, transparency, and recognition, creating a work environment that inspires growth and collaboration. As an Assistant Store Manager, you'll be part of our dynamic store management team, driving success and elevating performance.
Estimated Salary: $70,000 - $90,000 per annum
Job Description:
As a Retail Store Operations Manager, you will play a crucial role in achieving your store's objectives. You will be responsible for mentoring your team, ensuring they meet their Key Performance Indicators (KPIs) and goals. Your key contributions include:
- Utilizing commercial acumen to maximize profitability through sales, interior decorator programs, Net Promoter Score (NPS), engagement, Average Transaction Value (ATV), and strike rates.
- Inspiring your team and customers with product knowledge and passion for the FREEDOM brand.
- Maintaining a positive work environment focused on teamwork and collaboration, supported by regular feedback and coaching.
- Identifying areas of opportunity and recommending potential solutions, valuing the input of your team.
- Overseeing daily store operations, including rostering, financial performance, onboarding new starters, ad-hoc training, and other duties as required.
- Embedding safety practices as part of your team's daily activities, empowering them to proactively identify and mitigate risks.
Benefits:
A development plan tailored to your goals and aspirations – a career with FREEDOM can take you anywhere.
Generous bonus scheme directly correlated to your store's performance – the sky is the limit.
Rotating roster with every other weekend off.
Full training on our range of products and leadership development to ensure success.
25% staff discount across all Greenlit Brands companies, including sales prices.
Discounts on health cover, travel, and more through OurHub, our partnership discount program.
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