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Airport Culture Excellence Lead

3 weeks ago

Brisbane, Queensland, Australia beBeeCrewManager Full time $90,000 - $120,000

We are seeking an experienced professional to join our Airport Experience team as a Crew Culture Manager.

This role plays a key part in shaping the employee experience, lifting the vibe and helping our culture continue to soar.

You will be responsible for bringing our people strategy to life with energy, empathy and your unique flair. With up to 6 direct reports and around 600 incredible airport-based team members under your wing, you will play a key role in supporting teams who make travel magic happen every day.

To thrive in this role, you will need solid experience in industrial and employee relations, including case management, and a confident understanding of workplace legislation. A strong background working with unions is also highly regarded.

Key responsibilities include:

  • Developing and implementing strategies to enhance employee engagement and retention
  • Building and maintaining positive relationships with team members, union representatives and other stakeholders
  • Providing guidance and support on HR-related matters, including case management and conflict resolution
  • Liaising with internal stakeholders to ensure effective communication and collaboration

The ideal candidate will have:

  • A tertiary qualification in HR, business management or equivalent leadership experience
  • A genuine passion for people and a sharp instinct for building and nurturing workplace culture
  • Thrive in fast-paced, customer-facing environments and have experience leading large teams
  • Confidence navigating all things HR – from everyday people matters to complex case management and everything in between
  • Solid experience in industrial and employee relations, with a strong understanding of workplace legislation and processes
  • A natural communicator, a values-led leader and someone who brings a coaching mindset to every conversation