Dedicated Guest Experience Ambassador

3 days ago

Sydney, New South Wales, Australia beBeeService Full time $60,000 - $80,000
Front Office Representative

Seeking an enthusiastic and dedicated professional to provide exceptional guest experiences in a Front Office setting.

We offer a diverse range of elevated city, suburban, and resort-style hotels with every detail considered for a refreshingly local experience.

Key Responsibilities:

  • Guest Interaction: Welcome and acknowledge all guests according to standards, anticipating and addressing service needs.
  • Communication: Exhibit exceptional written and verbal communication skills ensuring clarity and professionalism in all interactions.
  • Multitasking: Efficiently manage multiple tasks while maintaining high levels of service under pressure.
  • Teamwork: Collaborate with team members for smooth operations and enhanced guest satisfaction.
  • Professional Conduct: Maintain a professional demeanor and presentation at all times.
  • Phone Etiquette: Answer telephones with appropriate etiquette providing clear information.
  • Attention to Detail: Display strong attention to detail when handling guest requests and performing tasks.

Exceptional resort accommodation and unforgettable experiences are created for valued guests.

Team member discounts are available from the first day on-the-job.

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