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Career Opportunity: Empowering People Through Employment
3 weeks ago
Job Opportunity: Make a Difference
Southern Youth and Community is investing back into the Australian community, helping tens of thousands of people every year with housing, education and employment.
We are seeking a dynamic and experienced Employment Services Manager to lead our team.
This is a great opportunity for a strong leader who's passionate about empowering people and delivering a real impact. You will lead, train, and support a team of Employment Coaches and manage day-to-day operations, drive performance outcomes, promote opportunities and enhance service delivery to best meet the needs of participants to achieve positive outcomes.
Your key responsibilities will include:
- Managing and supervising the daily operations of the employment services site.
- Developing and maintaining relationships with external stakeholders in your region to enhance service delivery.
- Monitoring and evaluating the effectiveness of employment services programs.
- Providing supervision, coaching, and training employees to ensure high-quality services.
- Monitoring performance metrics and ensuring compliance with organisational objectives.
- Identifying areas for continued improvement and implementing strategies to enhance service delivery.
About This Role:
We are looking for a self-motivated and compassionate leader with a passion for helping individuals to find employment.
The successful candidate will demonstrate:
- Proven capability of leading a successful driven team.
- Previous experience in Employment, Community Services or Business Services Management or a related field.
- The ability to plan, manage and monitor outcomes, targets, and budgets.
- Well-developed problem-solving skills and the ability to prioritise competing demands.
- Excellent communication skills and the ability to develop effective cross-cultural relationships and be respectful and responsive to the needs, values, and experiences of others.
- Knowledge of Government Employment Services, contractual requirements and KPI's and Health and Safety legislation.
To Succeed in This Role:
- Be willing to complete a Working with Children Check, National Police Check and Bankruptcy Check.
- Have possession of a current valid Driver's License, willingness to drive, and your own registered vehicle with a 4–5-star ANCAP safety rating.
- Prepared to work from, or be located at, any SYC site.
- Be eligible to work in Australia.
Benefits:
- Enjoy an additional day off to celebrate your Birthday.
- Increase your take home pay with salary packaging benefits.
- Access an additional one week of paid leave each year, through loyalty leave.
- Discounted Corporate Private Health Cover.
- Access our free and confidential Employee Assistance Program (EAP).
- Access to special discounts on memberships and fitness activities through Goodlife, Fitness First and Zap Health Clubs.
