
Senior Operational Excellence Professional
7 days ago
We are seeking an experienced and skilled Regional Operations Manager to drive operational efficiency and excellence across our QLD operations.
Key Responsibilities:
- Provide strong leadership to the operations team, fostering a culture of collaboration, accountability, and continuous improvement.
- Develop and implement strategic plans to optimize operational processes, improve efficiency, and achieve business objectives.
- Oversee the performance of multiple branches within the region, ensuring adherence to company standards and key performance indicators.
- Manage and optimize staff rosters to ensure adequate coverage and resource allocation, balancing the needs of the business with employee preferences and contractual requirements.
- Work closely with finance teams to monitor and manage operational budgets, identifying cost-saving opportunities without compromising service quality.
- Ensure all operations comply with relevant industry regulations, company policies, and legal requirements.
- Collaborate with cross-functional teams, including sales, marketing, and human resources, to align operational strategies with overall business goals.
Qualifications and Skills:
- Bachelor's degree in Business Management, Operations, or a related field.
- Proven experience in a similar role within the NDIS and Disability sector.
- Strong leadership and team management skills.
- Demonstrated ability to develop and implement effective operational strategies.
- Experience in rostering and workforce planning.
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills.
- Ability to thrive in a fast-paced and dynamic work environment.
Benefits:
- Travel reimbursement.
Requirements:
- Regular access to a reliable vehicle.
- Management experience: 1 year (preferred).
- Driver's License (preferred).
- NDIS Screening Check (preferred).
- Police Check (preferred).
- Working with Children Check (preferred).
- First Aid and CPR (preferred).
Location:
In person.
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