Hotel Operations Manager
4 weeks ago
Hotel Manager Role
Oaks Hervey Bay Resort and Spa is seeking a seasoned hotel professional to lead our team as Hotel Manager.
This is an exceptional opportunity for a dynamic leader to drive business growth, improve operational efficiency, and deliver exceptional guest experiences.
Key Responsibilities:
- Oversee the day-to-day profitability, presentation, and operation of the hotel, including front office, maintenance, and housekeeping.
- Develop and implement strategic revenue plans to drive business growth.
- Identify areas for improvement and develop procedures to enhance operational efficiency.
- Lead and motivate staff to maintain a high-performing team culture.
- Manage body corporate and guest relationships, ensuring effective communication at all times.
Requirements:
- Demonstrated operational and financial management experience in a hotel environment.
- Strategic business acumen and commercial business knowledge.
- A proven track record of maintaining excellent product and service standards while maximizing revenue and minimizing expenses.
- People management skills, including recruiting, driving, and supporting teams to achieve high performance.
- Ability to develop and maintain solid working relationships with guests, owners, and staff.
- Effective verbal, written, and interpersonal communication skills.
- A strong commitment to continuous improvement and learning.
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