Hotel Operations Manager

3 days ago

Hervey Bay, Australia Oaks Hotels Full time

Hotel Manager Role

Oaks Hervey Bay Resort and Spa is seeking a seasoned hotel professional to lead our team as Hotel Manager.

This is an exceptional opportunity for a dynamic leader to drive business growth, improve operational efficiency, and deliver exceptional guest experiences.

Key Responsibilities:

  • Oversee the day-to-day profitability, presentation, and operation of the hotel, including front office, maintenance, and housekeeping.
  • Develop and implement strategic revenue plans to drive business growth.
  • Identify areas for improvement and develop procedures to enhance operational efficiency.
  • Lead and motivate staff to maintain a high-performing team culture.
  • Manage body corporate and guest relationships, ensuring effective communication at all times.

Requirements:

  • Demonstrated operational and financial management experience in a hotel environment.
  • Strategic business acumen and commercial business knowledge.
  • A proven track record of maintaining excellent product and service standards while maximizing revenue and minimizing expenses.
  • People management skills, including recruiting, driving, and supporting teams to achieve high performance.
  • Ability to develop and maintain solid working relationships with guests, owners, and staff.
  • Effective verbal, written, and interpersonal communication skills.
  • A strong commitment to continuous improvement and learning.

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