Hotel Operations Director

2 weeks ago

Hervey Bay, Australia Oaks Hotels Full time
We are seeking a dynamic leader to fill the position of Hotel Manager at Oaks Hervey Bay Resort and Spa.

**Job Description:**

The successful candidate will have a proven track record in hotel management, with experience in staff leadership and operational management.

**Key Responsibilities Include:**

• Managing the day-to-day profitability, presentation, and operation of the hotel, including front office, maintenance, and housekeeping.
• Developing and implementing strategic revenue plans for the business.
• Identifying key areas for improvement across the business and developing strategic procedures for improvement.
• Managing, leading, and motivating staff to ensure a high-performing team culture is maintained.
• Accountable for body corporate and guest relationships within the property, ensuring effective and professional communication at all times.

**Qualifications:**

To be successful in this role, you will require the following skills and experience:

• Demonstrated operational and financial management experience within a hotel environment.
• Strategic business acumen and commercial business knowledge.
• A proven track record of maintaining excellent product and service standards while maximising revenue and minimising expenses.
• People management skills, including recruiting, driving, and supporting teams to ensure a high-performing team culture.
• The ability to develop and maintain solid working relationships with guests, owners, and staff.
• Effective verbal, written, and interpersonal communication.
• A strong commitment to continuous improvement and learning.

**About Oaks Hervey Bay Resort and Spa:**

Oaks Hervey Bay Resort and Spa is a dynamic and rapidly growing hotel group with a strong focus on customer service and employee satisfaction.

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