Hotel Operations Director

1 week ago

Hervey Bay, Australia Oaks Hotels Full time
Opportunity for a Results-Oriented Leader

We are excited to present an exceptional chance for a visionary leader to take on the role of Hotel Manager at Oaks Hervey Bay Resort and Spa.

In this position, you will draw upon your experience, drive, and strategic approach to deliver outstanding results and exceed guest expectations. You will have previous hotel management experience or assistant hotel manager experience, alongside a passion for leading from the front and empowering your team to succeed.

Main Responsibilities:
  • Manage the day-to-day profitability, presentation, and operation of the hotel, including front office, maintenance, and housekeeping.
  • Develop and implement strategic revenue plans for the business.
  • Identify key areas for improvement across the business, develop strategic procedures for improvement.
  • Manage, lead, and motivate staff to ensure a high-performing team culture is maintained.
  • Accountable for body corporate and guest relationships within the property, ensuring effective and professional communication at all times.
Requirements:
  • Demonstrated operational and financial management experience within a hotel environment.
  • Strategic business acumen and commercial business knowledge.
  • A proven track record of maintaining excellent product and service standards while maximizing revenue and minimizing expenses.
  • People management skills in recruiting, driving, and supporting teams to ensure a high-performing team culture, including successful coaching, mentoring, and development.
  • The ability to develop and maintain solid working relationships with guests, owners, and staff.
  • Effective verbal, written, and interpersonal communication.
  • A strong commitment to continuous improvement and learning.

Estimated Salary: AU$120,000 - AU$150,000 per annum

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