Operations Manager

4 weeks ago

Erskine Park, New South Wales, Australia FedEx Express Full time
Operations Supervisor

At FedEx Express, we're looking for a skilled Operations Supervisor to lead our PUD operations. As a key member of our team, you'll be responsible for managing and controlling aspects of the operations, driving operational excellence, and developing positive team outcomes.

Key Responsibilities:

  • Lead and motivate a team to deliver exceptional service through effective communication, leadership, and performance management.
  • Analyze operational results and take proactive measures to meet targets for service quality, cost optimization, and loss prevention.
  • Cultivate a customer-centric culture by implementing initiatives that enhance satisfaction and loyalty.
  • Utilize standard tools for reporting, measurement, and resource management to drive efficiency and cost-effectiveness.
  • Champion continuous improvement initiatives and share best practices across the team.
  • Implement optimization programs to enhance service levels while managing costs.
  • Identify training needs and develop strategies for team development and growth.

Requirements:

  • Experience in an operations environment.
  • Strong understanding of optimization processes and business fundamentals.
  • Proficiency in operational technology and tools.
  • Track record of driving continuous improvement and achieving results.
  • Excellent communication skills and ability to work in a multicultural environment.
  • Demonstrated experience in training, coaching, and team management.
  • Professional certification or equivalent experience preferred.
  • People management experience, preferably in operations.

What We Offer:

  • Opportunities for career advancement and professional growth.
  • Comprehensive training and development programs.
  • Competitive compensation and benefits package.
  • Recognition and rewards for outstanding performance.

Join Our Team:

At FedEx Express, we're committed to building a diverse, equitable, and inclusive workforce. We encourage applications from candidates who share our values and are passionate about delivering exceptional service.

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