Warehouse Operations Manager

6 days ago

Erskine Park, New South Wales, Australia FedEx Full time
Job Summary

We are seeking a highly skilled and experienced Warehouse Operations Manager to oversee and optimize warehouse operations to meet customer requirements and achieve KPIs. The successful candidate will lead and mentor the 3PL warehouse operations team, ensuring training, development, and adherence to operational standards.

Main Responsibilities:

  • Oversee and optimize warehouse operations to meet customer requirements and achieve internal and external KPIs.
  • Lead and mentor the 3PL warehouse operations team, ensuring training, development, and adherence to operational standards.
  • Drive continuous improvement initiatives in Service Logistics warehouse operations to enhance service performance, operational efficiency, and cost control.
  • Provide operational support to warehouses nationwide and collaborate with transport stations to ensure timely delivery performance.
  • Ensure compliance with supply chain regulations and WHS legislation, fostering a safe work environment.
  • Collaborate with Customers and Sales Departments to deliver exceptional customer service to both internal and external clients.
  • Partner with the HR Department to recruit skilled operations support agents for both internal and 3PL warehouses.
  • Maintain a comprehensive understanding of P&L revenue and cost accounts to meet weekly and monthly targets effectively.

Requirements:

  • Bachelor's degree or equivalent in any discipline.
  • At least five (5) years of relevant work experience.
  • Effective leadership and management experience with the ability to problem solve and make decisions in a fast-paced environment.
  • Possess a strong understanding of warehouse management principles, supply chain processes, and relevant regulations, along with proficiency in financial management and performance metrics.
  • Strong time management and organizational skills to prioritize tasks and meet operational deadlines.

About FedEx:

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World's Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe.

Our Culture:

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970's.

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