Senior Case Manager Level 2

7 days ago


Brisbane, Queensland, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time
About Allianz Australia Services Pty Ltd

We are a leading insurance and asset management company, dedicated to providing exceptional service to our customers. Our company culture values diversity, inclusivity, and employee empowerment, creating a dynamic and supportive work environment.

Job Summary

We are seeking a skilled Senior Case Manager Level 2 to join our team. As a key member of our customer services and claims department, you will be responsible for resolving complex customer issues and providing exceptional service.

Key Responsibilities
  • Manage and resolve customer complaints and issues in a timely and professional manner
  • Collaborate with internal stakeholders to ensure seamless service delivery
  • Develop and implement effective solutions to improve customer satisfaction and loyalty
  • Stay up-to-date with industry trends and regulatory requirements
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. Our company values diversity and inclusivity, and we welcome applications from candidates from diverse backgrounds.

Requirements

To be successful in this role, you will need:

  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Excellent problem-solving and analytical skills
  • Experience in customer service or claims management
Language Code

en-US


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