Retail Operations Director ARARAT

2 days ago


Melbourne, Victoria, Australia Telstra Full time

About the Role

We are seeking a seasoned Retail Operations Director to lead our Ararat store team. The successful candidate will have recent people leadership experience in a target-driven retail sales environment and be able to energise and drive a team to exceed sales targets and KPIs.

Key Responsibilities

  • Lead from the front and influence a diverse team to achieve high standards of customer service, sales, and store presentation.
  • Develop and nurture a high-performing team within a fast-paced retail environment.
  • Maintain an inclusive store culture, ensuring it's a positive and all-round awesome place to be.
  • Collaborate with your team members, leading performance reviews and helping grow their careers.
  • Identify and lead recruitment for new store team members.

What You'll Need

  • Demonstrated recent people leadership success in a target-driven retail sales environment.
  • Able to inspire and motivate a team to achieve sales targets and KPIs.
  • Proven ability to resolve customer issues creatively.
  • Experience in leading through times of change (products / systems) and bringing your team on the journey.
  • Flexibility to work in a dynamic retail environment.

Salary Range: $80,000 - $110,000 per annum

Benefits: Store performance-related commission, 30% off Telstra services, Telstra mobile and Sim card, exclusive discounts across hundreds of brands and partners, 16 weeks paid parental leave for primary and secondary carers.



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