Sales and Service Manager

4 days ago

Melbourne, Victoria, Australia Telstra Full time

Are you a results-driven leader looking to take your retail career to the next level?

We have an exciting opportunity for a Sales and Service Manager to join our team at Telstra in Ararat

About the Role:

This is a permanent, full-time position that requires a passion for delivering exceptional customer service and driving sales growth.

You will lead a high-performing team, focusing on meeting and exceeding sales targets, while maintaining excellent customer relationships and ensuring a positive store environment.

Your Key Responsibilities:

  • Develop and implement strategies to drive sales growth and improve customer satisfaction
  • Lead and motivate a team of sales and customer service professionals to achieve outstanding results
  • Monitor and report on key performance indicators, including sales, customer satisfaction, and team engagement
  • Collaborate with area managers to develop and execute business plans that align with company goals
  • Promote a culture of inclusivity, respect, and open communication within the team

What We Offer:

As a Sales and Service Manager with Telstra, you can expect:

  • A competitive salary of $120,000 - $150,000 per annum, depending on experience
  • Ongoing training and development opportunities to enhance your skills and leadership abilities
  • A dynamic and supportive work environment that values diversity, equity, and inclusion
  • Access to exclusive discounts on Telstra products and services
  • Flexible working arrangements to suit your lifestyle

Requirements:

To be successful in this role, you will need:

  • Proven leadership experience in a retail or sales environment
  • Excellent communication and interpersonal skills
  • Ability to analyze data and develop effective strategies to drive business results
  • Passion for delivering exceptional customer service
  • Strong problem-solving and conflict resolution skills

Why Choose Telstra?

At Telstra, we are committed to building a connected future for all Australians. Our purpose is to empower people to live their best lives through innovative technology and services.

We value diversity, equity, and inclusion, and we strive to create a workplace culture that reflects these principles.

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