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2 weeks ago
Job Title: Technical Support Specialist
About the RoleThe ICT Support Officer plays a pivotal role in delivering exceptional customer service and technical support through various ICT operations.
Responsibilities include incident resolution for ICT system end-users, troubleshooting, and remediation techniques.
Maintenance of strong relationships with stakeholders and contribution to the improvement of ICT processes are also key objectives.
About the Ideal CandidateWe seek a results-driven ICT professional with expertise in troubleshooting and a commitment to timely, effective support delivery.
Success in this role requires excellent communication skills, collaboration, and a proactive mindset to ensure systems run smoothly and efficiently.
Able to work autonomously with minimal supervision, prioritizing tasks effectively is essential.
Key Responsibilities- Provide high-quality first and second-level ICT support including desktop hardware, internet, Office365, LAN/WAN environments.
- Install, configure, and maintain hardware like PCs, notebooks, tablets, and smartphones, computer operating systems, and software applications.
- Possess comprehensive communication and interpersonal skills, enabling effective teamwork.
- Ability to manage workload independently, exercise initiative, and coordinate priorities.
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Mount Barker, South Australia Harrison McMillan Pty Ltd Full timeJoin to apply for the IT Support Officer - Mt Barker role at Harrison McMillan Pty LtdJoin to apply for the IT Support Officer - Mt Barker role at Harrison McMillan Pty LtdGet AI-powered advice on this job and more exclusive features.Harrison McMillan Pty Ltd provided pay rangeThis range is provided by Harrison McMillan Pty Ltd. Your actual pay will be based...
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IT Support Officer
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