Eligibility Officer

2 weeks ago


Adelaide, South Australia EML (Employers Mutual Limited) Full time
About the Role

We are seeking a highly skilled and customer-focused Eligibility Officer to join our team in Adelaide. As a key member of our claims team, you will play a critical role in determining the eligibility of workers' compensation claims and ensuring that our customers receive the support they need.

Key Responsibilities
  • Investigate and assess claims to determine eligibility
  • Manage claims determinations and ensure clear documentation of actions
  • Provide accurate and complete information to customers and stakeholders
  • Liaise with third-party stakeholders, including solicitors and investigators
  • Develop and implement effective strategies to support the achievement of key performance measures
About You

We are looking for a highly motivated and organized individual with excellent communication and problem-solving skills. You will have a strong understanding of workers' compensation laws and regulations, as well as experience in a similar role within the insurance or legal industry.

What We Offer

As a valued member of our team, you will enjoy a range of benefits, including:

  • A competitive salary and benefits package
  • Opportunities for professional development and growth
  • A dynamic and supportive work environment
  • Flexible working arrangements, including the option to work from home

We are committed to creating a diverse and inclusive workplace culture that values and respects the contributions of all employees. If you are a motivated and customer-focused individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.


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