Eligibility Officer

3 weeks ago


Adelaide, South Australia EML (Employers Mutual Limited) Full time
About the Role

We are seeking a highly skilled Eligibility Officer to join our team at EML (Employers Mutual Limited). As a key member of our claims team, you will play a critical role in determining the eligibility of workers' compensation claims.

Key Responsibilities
  • Investigate and assess claims to determine liability
  • Manage claims determinations for complex cases
  • Proactively communicate with stakeholders, including workers, employers, and third-party providers
  • Ensure accurate and timely documentation of claims processes
  • Collaborate with team members to achieve key performance indicators
About You

We are looking for a customer-focused individual with excellent communication and analytical skills. You will have a strong understanding of workers' compensation laws and regulations, as well as experience in a similar role.

As a valued member of our team, you will have access to comprehensive training and development opportunities, as well as a range of employee benefits, including flexible working arrangements, corporate wellbeing programs, and recognition rewards.

What We Offer
  • A dynamic and supportive work environment
  • Opportunities for career growth and development
  • Competitive salary and benefits package
  • Flexible working arrangements
  • Corporate wellbeing programs
  • Recognition rewards

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