Customer Experience Specialist
2 days ago
Gaming Attendants play a vital role in creating memorable experiences for our guests. As part of our dynamic team, you will be responsible for providing exceptional customer service and ensuring a welcoming atmosphere in our gaming areas.
Key responsibilities include:
- Actively engaging with guests by sharing your knowledge and enthusiasm for our products.
- Contributing positively to our culture of responsibility, centered around safety and compliance with regulations.
- Completing machine payouts and cash handling tasks according to hotel policies and gaming regulations.
We need individuals who are great with people, detail, and communication. You should be motivated to make a positive impact on our guests' and teammates' lives. Other essential qualities include:
- A team player with flexible availability across the day, evenings, and weekends.
- Holding current industry RSA and RSG/RCG qualifications.
- Being yourself and coming as you are - we value diversity and inclusivity.
You'll enjoy a range of exclusive benefits, including:
- An ALH Hotels discount card for pubs & accommodation, BWS, Dan Murphy's, and other brands.
- Access to free services supporting your physical, mental, and financial wellbeing.
- Endeavour Group offers opportunities for growth and development through our learning and development options.
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