Customer Engagement Specialist

5 days ago


Melbourne, Victoria, Australia beBeeExperience Full time $90,000 - $110,000
Customer Experience Coordinator Job

We are seeking a highly skilled and dedicated Customer Experience Coordinator to join our team. This is an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences.

The ideal candidate will have a background in customer experience coordination within industries such as construction, property development, local council, or insurance. They will also have experience in guiding customers through processes that span an extended period of time, ensuring consistent communication and support.

Key responsibilities include collecting, analyzing, and reporting on customer feedback to identify trends and opportunities for improvement. Additionally, the successful candidate will support the design and implementation of customer experience programs, projects, and campaigns, while coordinating cross-functional teams to ensure alignment and delivery of customer experience initiatives.

The role requires strong analytical skills, with the ability to interpret customer data and feedback. Excellent interpersonal skills are also essential, with the ability to engage diverse stakeholders effectively.

Awarded #1 Best Place to Work, we offer agile, fast-tracked career development pathways, industry-specific training and development, and flexible working arrangement options.

Our company values diversity and aims to build an inclusive environment that champions, embraces, and respects differences. We recognize the importance of creating a workplace culture that supports employees from all walks of life.



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