Operations Sales Administrator

7 days ago


Gold Coast, Queensland, Australia Ingenia Full time
About the Role:

We are seeking a highly organized and proactive Sales Operations Administration Officer to join our dynamic team at Ingenia Communities. In this role, you will be responsible for ensuring the smooth operation and administration of our community, with a focus on sales and compliance.

You will oversee property resales, support residents, and ensure that all documentation and processes meet industry standards. This includes managing the end-to-end process of property resales, preparing contracts, negotiating offers, and coordinating marketing efforts.

About You:

You are an experienced professional with a strong background in sales administration or a related field. Your excellent communication, time management, and problem-solving skills enable you to thrive in a fast-paced environment.

You have a keen eye for detail, ensuring all documentation and processes are handled with precision and care. You are confident in managing multiple systems and maintaining confidentiality.

Key Responsibilities:
  • Sales Administration: Manage the end-to-end process of property resales, including preparing contracts, negotiating offers, and coordinating marketing efforts.
  • Community Support: Assist residents with their needs, ensuring their health and well-being are prioritized.
  • Compliance: Maintain a strong understanding of relevant legislation and ensure all management practices comply with lease documentation and industry codes.
  • Administration: Oversee the administration of sales documents, legal documents, and resident files, ensuring all records are accurate and up-to-date.
  • Customer Service: Provide outstanding service to residents, visitors, and external stakeholders, ensuring all inquiries are handled promptly and professionally.
  • Facility Management: Ensure the Community's facilities and grounds are well-maintained and presented to a high standard.
Requirements:
  • Proven experience in a similar role within the industry.
  • Strong sales administration skills, with experience in preparing and managing contracts.
  • Excellent communication and time management skills.
  • Proficiency in CRM systems, MS Office, and other relevant software.
  • Ability to respond effectively to emergencies and solve problems using initiative.
  • Current 'C' class driver's license (site-dependent).
  • National Police Check clearance.
  • Physical ability to navigate the site and use site vehicles as needed.


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