Chief Resident Experience Officer

6 days ago

Melbourne, Victoria, Australia beBeeDirector Full time $175,000 - $190,000
Lead Our Residential Services

We are seeking an experienced and visionary leader to take on the role of Executive Director, overseeing two co-located residential aged care facilities (90+60 beds, including a 30-bed Memory Support Unit) that provide exceptional resident care outcomes.

About You
  • Bachelor's degree in Business, Management or related field – highly desirable for success in senior leadership within residential aged care services.
  • Demonstrated success in driving strategic growth and sustainability, including identifying and implementing efficiency improvements and developing alternative revenue streams.
  • Strong commercial acumen with the capacity to balance financial performance with exceptional resident care outcomes, fostering a positive workplace culture.
Key Areas of Focus
  • Resident-Centred Care: Ensure services consistently meet the highest standards of safety, dignity, and wellbeing through quality standards and clinical governance.
  • Leadership & Culture: Inspire, support, and empower staff to foster accountability, a positive workplace culture, and operational excellence.
  • Performance & Compliance: Oversee quality standards, clinical governance, and Aged Care Quality Standards compliance, ensuring smooth daily operations across both facilities.
  • Safety & Wellbeing: Drive a culture of safety for staff, residents, volunteers, and visitors, championing reform and exploring new models of care.
  • Innovation & Growth: Identify alternative revenue streams and drive strategic growth and sustainability, promoting innovation and continuous improvement.

Attractive salary packaging, flexible work arrangements, direct reporting line to the CEO, regular Board engagement, and full-time, permanent role with genuine leadership impact. We offer free on-site parking and close proximity to public transport and shopping centres.

  • Chief Resident Experience Officer

    6 days ago

    Melbourne, Victoria, Australia beBeeWellbeing Full time $75,000 - $95,000

    Wellbeing Program ManagerWe're looking for a forward-thinking and compassionate wellbeing program manager to drive meaningful experiences for our residents. This role goes beyond a typical job, offering a chance to make a genuine impact on the lives of others.About Our ApproachAt our organisation, we prioritise person-centred care in warm and welcoming...

  • Deputy Chief Health Officer

    7 days ago

    Melbourne, Victoria, Australia Department Of Health Full time

    ***:The Deputy Chief Health Officer is a senior clinical leadership role providing authoritative advice and leadership in supporting the Chief Health Officer, Deputy Secretary, Secretary and staff. The role may act in place of the Chief Health Officer for periods of leave and rostered weekend relief. As the Deputy Chief Health Officer, you will participate...

  • Chief Executive Officer

    7 days ago

    Melbourne, Victoria, Australia beBeeCare Full time $140,000 - $170,000

    Job Title: Chief Executive Officer - Aged CareWe are seeking an exceptional leader to join our team as a Chief Executive Officer. This is a rare opportunity to drive the strategic direction and operational excellence of our aged care home and Independent Living Units.About the Role:The Chief Executive Officer will be responsible for leading a high-performing...

  • Resident Experience Manager

    6 days ago

    Melbourne, Victoria, Australia beBeeCustomerService Full time $55,000 - $75,000

    Job OpportunityWe are seeking a skilled professional to fill the role of Resident Services Coordinator. In this position, you will be responsible for delivering exceptional resident services and playing a vital part in the smooth operation of our village office.

  • Chief Operations Officer

    2 weeks ago

    Melbourne, Victoria, Australia beBeeLeadership Full time $110,000 - $130,000

    Our organization seeks an accomplished professional to serve as the Chief Operations Officer at our Avoca campus. This leader will oversee all clinical, non-clinical, and financial aspects to ensure residents receive exceptional care.Key Responsibilities:Provide strategic direction and mentorship to staff across departmentsPromote a culture of transparency,...

  • Ambassador of Resident Experience

    6 days ago

    Melbourne, Victoria, Australia beBeeService Full time $60,000 - $80,000

    Residential Services AmbassadorWe are seeking a skilled and experienced Residential Services Ambassador to join our team in Melbourne.This is an exciting opportunity for the right individual to make a positive impact on our residents' experiences.The ideal candidate will be responsible for welcoming residents warmly to the property, upholding service...

  • Resident Experience Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeCare Full time $90,000 - $110,000

    Job Description:We are seeking a skilled Personal Care and Services Concierge to join our team in providing exceptional care and support services to residents. The role involves implementing the welcome process, overseeing the execution and management of Additional Services/HELF programs, and ensuring social and emotional support is provided to all...

  • Enhancing Resident Experience

    7 days ago

    Melbourne, Victoria, Australia beBeeCare Full time $68,100 - $88,100

    Job OverviewWe are seeking a dedicated and compassionate individual to join our team as a Lifestyle Services Officer. In this role, you will play a vital part in enhancing the lives of our residents by providing support and assistance to meet their individual lifestyle goals, needs, and choices.About the RoleAs a key member of our team, you will be...

  • Chief Neurocognitive Officer

    1 week ago

    Melbourne, Victoria, Australia Golf AI Tech Australia Full time

    2 days ago Be among the first 25 applicantsDirect message the job poster from Golf AI Tech AustraliaFounder AiCad - Powered by Insight.Driven by Wellness. Made for Fun.Company DescriptionGolf AI Tech is an Australian company developing AICad, an AI-powered, human-guided Neuro Looper designed to make golf more fun. AICad leverages Neuro plasticity, flow...

  • Chief Neurocognitive Officer

    2 weeks ago

    Melbourne, Victoria, Australia Golf AI Tech Australia Full time

    2 days ago Be among the first 25 applicantsDirect message the job poster from Golf AI Tech AustraliaFounder AiCad - Powered by Insight.Driven by Wellness. Made for Fun.Company DescriptionGolf AI Tech is an Australian company developing AICad, an AI-powered, human-guided Neuro Looper designed to make golf more fun. AICad leverages Neuro plasticity, flow...