Financial Services Specialist

2 weeks ago


Melbourne, Victoria, Australia Australia and New Zealand Banking Group Limited (ANZ) Full time

About the Role

We're seeking a skilled Banking Consultant to join our Retail Banking team in Melbourne. As a key member of our team, you'll play a vital role in delivering exceptional customer experiences and shaping the future of banking.

As a Banking Consultant, you'll be responsible for providing customers with seamless banking experiences, meeting their end-to-end financial needs, and educating them on available financial solutions. You'll have the knowledge to complete customer transactions, engage in in-depth needs-based conversations, and fulfill products according to your accreditation level.

Our team is passionate about building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.

Key Responsibilities:

  • Deliver exceptional customer service and build strong relationships with customers
  • Provide customers with tailored financial solutions and advice
  • Work collaboratively with the team to achieve business objectives
  • Stay up-to-date with industry trends and developments

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for career growth and development
  • A competitive salary and benefits package
  • A range of flexible working arrangements


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