
Number Operations Specialist
2 weeks ago
As a key member of our team, you will play a vital role in ensuring the smooth handling of number-related processes. This involves supporting efficient operations and delivering exceptional customer service.
Key Responsibilities
- Manage requests, handle issues, and oversee number-related tasks to ensure systems run smoothly and meet customer needs.
- Process tickets efficiently, including reconnections, vanity number requests, post-Port fault tickets, general enquiries, etc.
- Allocate numbers, quarantine numbers, conduct audits, and generate daily reports.
What You'll Bring
- Experience: minimum three months (past probationary period)
- Strong working knowledge of Siebel
- Basic Excel skills
- Ability to work independently and proactively
- Excellent communication and interpersonal skills
Benefits
- Flexible hybrid way of working (from home and office)
- 'Stay Connected Mobile' - Access to a free mobile plan
- 'Stay Connected NBN' - Access to a free NBN 100 plan
- 'Your Leave' - an additional 4 days of leave to be used whenever you like - every year
Others
We acknowledge the importance of work-life balance and provide opportunities for growth and development. If you are a motivated and detail-oriented individual looking to make a positive impact, we encourage you to apply.
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