Number Management Specialist

2 weeks ago

Hobart, Tasmania, Australia Tpg Telecom Full time

TPG Telecom started with a belief that we can make things better for Australians. We believe in the power of meaningful relationships to support vibrant, connected communities where everyone belongs. It's our why; our reason to exist. Now, we're proud to be one of Australia's leading mobile and internet providers. We're not just redefining telco; we're changing its course. And you play a role in that. A big one. The opportunities are plenty for those who are ready to accept the challenge. **Could that be you?**

**Your opportunity**:
As our valued Number Management Specialist_,_ you will play a vital role in ensuring the smooth handling of number-related processes, supporting efficient operations and delivering a great service. You'll draw on your organisational skills and attention to detail to manage requests, handle issues, and oversee number-related tasks that ensure systems run smoothly and meet customer needs.

**You'll make impact by**:

- Pi tickets - processing of requests such as: reconnections, vanity number requests, post-Port fault tickets, general enquiries, etc.
- Number allocation, number quarantine, number audits, daily reports, etc.
- We are all responsible for taking reasonable care of our own safety and wellbeing at work, and to avoid adversely affecting the safety and wellbeing of another person at work.
- Always be on the lookout to improve the way we work, and speak up with suggestions for a better way, with the aim of exceeding our customers' expectations.
- Plan your work and be ready to take advantage of the opportunities and risks that come with our ever-changing industry.
- Protect the brand, reputation and profitability of TPG by maintaining the confidentiality, integrity and availability of its information assets and information systems.
- Be familiar with policies and procedures, as well as completing any associated training, as communicated or made available on the intranet and our learning systems.

**What you'll bring**:

- Experience: minimum three months (past probationary period)
- Siebel: must have a good working knowledge of Siebel
- Excel: basic/introductory level knowledge
- Ability to work independently and proactively
- Communicate and interact well with colleagues, and internal/external customers

**What's in it for you?**
- Flexible hybrid way of working (from home and office)
- 'Stay Connected Mobile' - Access to a free mobile plan
- 'Stay Connected NBN' - Access to a free NBN 100 plan
- 'Your Leave' - an additional 4 days of leave to be used whenever you like - every year
- Access to TPG Learning Hub platform and internal development opportunities
- Access to Corporate Partner Discounts
- TPG Telecom also acknowledges the Gadigal People of the Eora Nation as the Traditional Custodians of lands and waterways where this office can be found in Barangaroo._
- Our Talent Acquisition Team and Hiring Managers kindly request no unsolicited resumes or approaches from Recruitment Agencies. TPG Telecom is not responsible for any fees related to unsolicited resumes._

LI-Hybrid #LI-LM1

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