Senior Retail Operations Manager

3 weeks ago


Melbourne, Victoria, Australia The Reject Shop Full time

As a Senior Retail Operations Manager at The Reject Shop, you will play a pivotal role in driving the success of our Altona Junction store.

Leading by example, you will create a high-energy and fun atmosphere for your team and customers, inspiring them to deliver exceptional service and achieve outstanding sales results.

Your key responsibilities will include:

  • Overseeing all store operations, from inventory management to visual merchandising, to ensure seamless execution and optimal customer experience.
  • Setting and achieving sales targets while delivering a shopping experience that wows our customers.
  • Solving challenges with your superhuman problem-solving skills and ensuring smooth operations.
  • Ensuring a safe environment for our customers and your team.
  • Demonstrating strong verbal communication and leadership skills, with a passion for people and a commitment to fostering a positive work culture.

Our ideal candidate should enjoy working in a fast-paced retail environment and have a proven track record of driving exceptional results. You should be self-motivated, with a focus on providing excellent customer service and leading by example.

We offer a competitive salary package, including an estimated annual salary of $80,000 - $100,000, plus annual bonus opportunities up to 10% of salary. Other benefits include:

  • A supportive and diverse culture, committed to providing a fun, safe, and respectful environment.
  • Work-life balance, with rotating roster arrangements and flexible work options.
  • Team member discount for you and an immediate family member (permanent team members).
  • Paid parental leave program supporting primary and secondary caregivers.
  • Employee Assistance Program - free and confidential professional counselling for work and personal issues.


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