IT Support Specialist
2 weeks ago
We are currently seeking an experienced and highly motivated Desktop Support Consultant to join our team at Zone IT Solutions.
As a key member of our IT team, you will be responsible for providing technical support and assistance to end-users in a fast-paced environment.
Requirements
- Minimum 2 years of experience in a full-time desktop support role.
- Strong knowledge of Windows operating systems, including Windows 10.
- Experience with desktop hardware and software troubleshooting.
- Ability to diagnose and resolve hardware and software issues.
- Knowledge of Active Directory and network protocols.
- Good understanding of Microsoft Office Suite.
- Experience with remote desktop tools and remote troubleshooting.
- Excellent problem-solving skills.
- Strong written and verbal communication skills.
- Customer service-oriented mindset.
- Ability to multitask and manage priorities effectively.
Benefits
Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities.
We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.
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