IT Support Specialist

2 weeks ago


Sydney, New South Wales, Australia Zone IT Solutions Full time

We are currently seeking an experienced and highly motivated Desktop Support Consultant to join our team at Zone IT Solutions.

As a key member of our IT team, you will be responsible for providing technical support and assistance to end-users in a fast-paced environment.

Requirements

  • Minimum 2 years of experience in a full-time desktop support role.
  • Strong knowledge of Windows operating systems, including Windows 10.
  • Experience with desktop hardware and software troubleshooting.
  • Ability to diagnose and resolve hardware and software issues.
  • Knowledge of Active Directory and network protocols.
  • Good understanding of Microsoft Office Suite.
  • Experience with remote desktop tools and remote troubleshooting.
  • Excellent problem-solving skills.
  • Strong written and verbal communication skills.
  • Customer service-oriented mindset.
  • Ability to multitask and manage priorities effectively.

Benefits

Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities.

We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.



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