Customer Service Leadership Position

Leadership Role in Customer ServiceThe Contact Centre Team Leader is a crucial leadership position that inspires and guides a team to deliver exceptional customer service.Main ResponsibilitiesCoach, mentor, and empower teams to exceed customer expectations and uphold the company's values.Collaborate with the team to identify opportunities for improvement and...

About the RoleThis position plays a pivotal role in leading our Service Department, driving success through strong leadership and customer-centricity.Your responsibilities will include monitoring key performance indicators (KPIs), enhancing the customer experience, and promoting Penske's products and services.

Job Title:A Team Lead for Customer SuccessAbout the Role:We are seeking a highly skilled and experienced professional to lead our customer success team. As a Team Lead, you will be responsible for managing and guiding the team to ensure excellent customer service and support.Your primary objective will be to build strong relationships with our customers,...

**About the role**:**ARC (The Australian Reinforcing Company)**, is currently seeking a **Customer Service Officer** to join our tight-knit team at our **Bundamba** Branch.You'll work closely with our sales, operations, and leadership teams to deliver an exceptional customer experience. You'll play a critical role in ensuring smooth communication between our...

Customer Service Team Lead OpportunityDrive daily operations, support valued customers and account managers, and foster a positive team culture in this dynamic customer-centric role.Guide the Customer Service team to achieve high performance and quality standards.Collaborate with Account Managers and inbound customers to resolve queries and meet their...

Assistant Department LeaderAbout the Role:This pivotal position supports daily department functions, collaborating with teams to deliver exceptional customer service and team experiences.The role plays a vital part in developing and growing team members, offering opportunities for learning and leadership skills through our Leadership Pathway program.We seek...

**About the role**:Supporting the State Manager and Project Delivery team, the Customer Service Coordinator will be committed to exceptional customer service and outcomes. You will be a team player with a high level of attention to detail and the ability to solve problems in a dynamic environment.Your responsibilities will include:- Communicate status of...

About Our Team LeaderDevelop and motivate team members to achieve performance goals and deliver excellent customer experiencesMaintain high health and safety standards, identify risks, and implement mitigation strategies to ensure a safe work environmentThis leadership role requires hands-on experience in managing daily store operations with a focus on...

Leadership Role in Contact CentreThis is a pivotal leadership role designed for a hands-on manager who thrives in a technical, trade-focused environment.Key Responsibilities:Lead and motivate a team of customer service specialists, fostering a culture of high performance, continuous improvement, and technical knowledge sharing.Manage the full employee...

Our store requires a dynamic leader to spearhead its sales and customer service initiatives.This Store Manager position entails overseeing a team of professionals in delivering exceptional customer experiences and achieving sales targets in a fast-paced retail environment.Key Responsibilities:Drive continuous growth and improvement in sales and key...