Business Operations Coordinator

2 weeks ago

Townsville, Queensland, Australia Troocoo Full time
Troocoo Job Opportunity

We are seeking a highly skilled Administrator & Receptionist to join our team in Townsville.

Job Summary

This role is responsible for providing exceptional customer service, handling administrative tasks, and supporting the organization's operations.

Key Responsibilities
  • Customer Service: Ensure a high level of customer satisfaction by welcoming visitors, directing them appropriately, and notifying relevant staff members.
  • Call Handling: Answer calls professionally, determine the purpose of the call, and forward it to the appropriate staff member.
  • Administrative Tasks: Perform general office duties, including incoming mail, postage, supply management, photocopying, scanning, and filing.
  • Meeting Organization: Assist with meeting preparations, invitations, agendas, printing documents, catering, accommodation, travel, and follow-up actions.
  • Reporting: Contribute to the preparation of monthly and quarterly reports.
  • Data Management: Update directories, collect data, prepare reimbursement claims, policy updates, documents, and general correspondence.
Requirements
  • Experience: Demonstrated knowledge and experience in a reception or admin role.
  • Relationship Building: Ability to build relationships with internal customers, stakeholders, and external organizations.
  • Customer Service: Proven high-quality customer service skills.
  • Physical Demands: Physical ability to lift 5-7 kg loads.
  • Licence: Current Australian driver's licence.
  • Software Skills: Excellent working knowledge of Microsoft Word, Excel, and Outlook.
  • Communication: Demonstrated solid interpersonal, oral, and written communication skills.
  • Teamwork: Ability to work independently and as part of a team.
  • Confidentiality: Maintain confidentiality and privacy of information.
Compensation and Benefits

The estimated salary for this position is around $60,000 - $70,000 per annum, depending on experience. Troocoo offers a range of benefits, including opportunities for professional growth and development, a supportive work environment, and competitive remuneration packages.

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