Business Operations Coordinator

2 weeks ago

Townsville, Queensland, Australia Townsville City Council Full time

About Townsville City Council

Townsville City Council is the largest local government authority in Northern Australia, dedicated to creating value by driving economic diversity and generating an enriching lifestyle for our residents and visitors.

We provide and maintain over $5.4 billion worth of community assets, including water and wastewater networks, bridges, drainage, roads, waste management, community facilities, sporting venues, and more.

Our organisation contributes to an active lifestyle through events, recreational facilities, environmental protection, and heritage preservation, while creating a mentally and physically healthy city.

We lead the creation of a sustainable future for this and future generations by focusing on our transition to a circular economy resilient to social, financial, and environmental shocks.

About the Role

This position plays a key role in providing direct administrative support to the section and subject matter expertise in an administrative discipline.

You will supervise, coach, mentor, and train the administration team to ensure they develop appropriate skills and knowledge to be effective in providing business support as an enabling and value-adding group.

Working collaboratively across Council, you will champion our purpose of Growing Townsville and deliver the Corporate Plan in consultation with the Townsville Community.

Your Responsibilities

  • Provide technical guidance and support to Administration Officers.
  • Supervise and develop the skills and knowledge of others within a team environment.
  • Develop and manage customer relationships, promoting a culture of customer-centricity and personal accountability.
  • Reshape how we deliver services to maximise value.

About You

To be successful in this role, you will require:

  • A minimum of five years in an administration role, supporting a multi-disciplinary team with demonstrated expertise in an administrative, financial, legal, or analytical discipline.
  • Supervisory experience leading an administration team is highly desirable.
  • Demonstrated excellent customer service skills.
  • Qualifications commensurate with Certificate IV in Business or similar competency.
  • A current 'C' class drivers' licence.
  • Proficiency in council products, including but not limited to, ECM/CES/Marvel/Property and Rating.

What We Offer

  • 17.5% annual leave loading
  • Up to 5 weeks annual leave
  • Up to 3 weeks Personal/Carers Leave
  • 14 weeks paid Parental Leave
  • Domestic and Family Violence Leave
  • Natural Disaster Leave
  • Long Service Leave available pro rata after seven years
  • Up to *13.5% Superannuation employer contribution for contributing members
  • Salary Sacrifice opportunities
  • Learning and Development opportunities
  • Fitness Passport program offering discounted membership to selected gym, pool, and yoga facilities
  • Employee Loyalty Program offering discounts at selected local businesses
  • Employee Assistance Program

Join Our Team

We are committed to creating a safe and inclusive workplace where diverse styles, backgrounds, experiences, and perspectives are valued, encouraged, and respected.

We encourage people from diverse backgrounds, including Aboriginal and Torres Strait Islander peoples, people with diverse gender identities and sexualities, people from different cultural and linguistic backgrounds, people with disability, and veterans, to apply.

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