Claims Resolution Specialist

6 days ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $80,000 - $120,000
Claims Resolution Expert

Our organization seeks an experienced Claims Resolution Expert to manage claims decisions and provide tailored protections. This involves handling notifications, managing caseloads, and delivering top-tier service.

About The Role

This role requires a professional with sharp communication skills, a strong analytical mindset, and attention to detail. You will deliver exceptional customer service, build strong relationships, and take smart recovery actions that make a difference.

Key Responsibilities
  • Handling claims notifications and service enquiries with professionalism.
  • Managing your own portfolio of claims from start to finish.
  • Taking recovery actions that drive results.
  • Determining liability and communicating outcomes clearly.
  • Building relationships with internal teams and external customers.
What You Bring
  • Effective communication and negotiation skills.
  • A strong analytical approach and attention to detail.
  • A commitment to outstanding customer service.
  • The ability to work independently while staying connected with the team.
Benefits

You'll enjoy a range of benefits, including:

  • Flexible working arrangements to suit your needs.
  • Development opportunities to support your growth.
  • Paid parental leave during life's most important times.
  • Opportunities to connect with colleagues through social events.
  • A supportive work environment that values your well-being.
  • Access to exclusive benefits and rewards.
Join Our Team

We're looking for someone who shares our values and is passionate about delivering exceptional customer service. If you're interested in this opportunity, please get in touch today.

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