Business Support Specialist

4 weeks ago


Melbourne, Victoria, Australia Rentokil Initial Full time
Business Support Specialist - Customer Relations

We are seeking a highly skilled Business Support Specialist to join our team in Port Melbourne. This permanent full-time opportunity offers a competitive salary and a range of benefits.

The successful candidate will be responsible for providing exceptional customer service, working closely with internal teams to ensure seamless delivery, and maintaining accurate records.

Key Responsibilities:

  • Liaise with customers via email and phone calls to resolve issues and build strong relationships
  • Resolve complaints and implement solutions while escalating unresolved problems when necessary
  • Collaborate with internal teams to ensure customer needs are met and database records are up-to-date
  • Prepare reports and maintain accurate records

Requirements:

  • Experience in business administration and customer support
  • Excellent communication and problem-solving skills
  • Intermediate computer skills and ability to work under pressure
  • Able to multi-task and work autonomously

What We Offer:

  • Competitive salary: $60,000 - $80,000 per annum
  • A friendly and supportive work environment
  • Access to staff benefits and discount programs
  • Comprehensive training and development opportunities

About Us:

Rentokil Initial is a global organization with a focus on teamwork, collaboration, and customer satisfaction. We offer a range of career opportunities and professional growth prospects.



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