Business Support Specialist
4 weeks ago
We are seeking a highly skilled Business Support Specialist to join our team in Port Melbourne. This permanent full-time opportunity offers a competitive salary and a range of benefits.
The successful candidate will be responsible for providing exceptional customer service, working closely with internal teams to ensure seamless delivery, and maintaining accurate records.
Key Responsibilities:
- Liaise with customers via email and phone calls to resolve issues and build strong relationships
- Resolve complaints and implement solutions while escalating unresolved problems when necessary
- Collaborate with internal teams to ensure customer needs are met and database records are up-to-date
- Prepare reports and maintain accurate records
Requirements:
- Experience in business administration and customer support
- Excellent communication and problem-solving skills
- Intermediate computer skills and ability to work under pressure
- Able to multi-task and work autonomously
What We Offer:
- Competitive salary: $60,000 - $80,000 per annum
- A friendly and supportive work environment
- Access to staff benefits and discount programs
- Comprehensive training and development opportunities
About Us:
Rentokil Initial is a global organization with a focus on teamwork, collaboration, and customer satisfaction. We offer a range of career opportunities and professional growth prospects.
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