Funeral Director and Support Specialist

3 days ago


Glen Waverley, Victoria, Australia Invocare Full time

Le Pine Funerals is a funeral industry leader with over 300 locations across Australia, New Zealand, and Singapore. We are looking for an exceptional individual to join our Traditional team at the Glen Waverley location as a Funeral Arranger and Conductor.

About the Role:

  • Coordinate and implement all aspects of the funeral service for families, including planning, coordination, and implementation.
  • Provide personalized support to families from initial contact to the completion of the funeral service, ensuring their needs are met and exceeded.
  • Work closely with the family to guide them through the funeral process, respond to their requests, and provide solutions to any challenges that may arise.

About You:

  • You have a strong customer service ethos, pride yourself on service delivery, problem-solving, and customer satisfaction.
  • You possess a professional attitude, empathetic approach towards people, and excellent communication skills.
  • You are comfortable working with grieving families and the deceased, with a high attention to detail.
  • You hold a full unrestricted driver's license.

Benefits:

  • We offer a $65,000 - $75,000 per annum salary, commensurate with experience.
  • Tailored induction and training programs.
  • Well-designed and fitted-out locations with the latest facilities to assist in providing an exceptional client family experience.
  • Networking opportunities across the business and with peers.
  • Birthday, recreational, and paid parental leave.
  • Free access to Employee Assist Program.

Join Our Team:

InvoCare is committed to building a respectful, diverse, and inclusive workplace that reflects the communities we serve. We encourage applications from people of all ages, nationalities, abilities, and cultures.



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