
Senior Claims Service Professional
7 days ago
Diligently review and verify claims that do not fall within policy parameters, ensuring accurate resolutions.
Negotiate with stakeholders to discuss outcomes and conflict resolution strategies.
Prepare and draft necessary documentation as required.
Develop customer relationships to understand and meet their evolving needs, delivering a positive customer experience.
Maintain knowledge of insurance guidelines, legislation, and regulations, recommending policy enhancements for continuous improvement and compliance.
About This Opportunity- Proven experience in complex claims management environments.
- Ability to optimize business value by delivering high-quality services and exceptional customer experiences.
- Technical expertise in relevant insurance lines and associated legislation.
- High attention to detail and technical proficiency with systems, software, databases, and communication tools.
- Proactive problem-solver with strong decision-making skills and excellent verbal and written communication abilities.
Be part of a dynamic team focused on customer outcomes. Enjoy a workplace where you are welcomed and encouraged to bring your authentic self. Access over 10,000 learning resources and benefit from flexible working options, insurance discounts, and financial support initiatives.
The organization is committed to fostering an inclusive environment where everyone can thrive, grow, and contribute their unique perspectives.
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