Empowering Young People Through Support Work

1 week ago


Toowoomba, Queensland, Australia beBeeEmpowerment Full time $62,643 - $75,488

Support Worker Opportunity

About the role

We are seeking enthusiastic and motivated individuals who are passionate about making a difference in the lives of young people in our community.

This role will provide domestic and lifestyle support to individuals with challenging behaviours through the provision of care in a residential and/or community setting as guided by the participants individual support plan.

You will be part of a dynamic team that works collaboratively to provide a stable, consistent, safe and secure environment in supporting young people achieve their goals and empowering them to make healthy choices.

Key functions of this role include:

  • Provide person centred support in group activity settings to participants who are experiencing mental health concerns and / or psychosocial disability.
  • Be able to handle challenging and complex behaviours with confidence while demonstrating high levels of resilience, patience, and unconditional positive regard.
  • Support participants to develop individualised goals and recovery plans based on their needs.
  • Provide support using a capacity building approach that enables participants to build on their skills and abilities creating greater independence within their lives.
  • Maintain the group dynamic and ensure inclusive support is available to all participants.
  • Assist participants to engage with and liaise with other services or assist in identifying additional services that may support an individual.
  • Organise and assist with grocery shopping cooking preparation and clean up associated with group activities.
  • Ensure clear concise accurate (factual) and objective case notes are completed after each shift.
  • Capable of adhering to policies and other legislative requirements while also maintaining full confidentiality.
  • Provide quality support that enhances choice and control maximises abilities and encourages participation.
  • Undertake any other reasonable tasks as directed by your Care Coordinator.

Essential Selection Criteria

  • Strong interpersonal oral written and team building skills.
  • Able to act with objectivity and integrity in times of stress.
  • Strong time management skills.
  • A strong understanding of professional and personal boundaries.
  • An aptitude for learning new skills competencies and knowledge.
  • Demonstrated value of respect for people with a disability.
  • Passion and dedication to support others and build independence.
  • An understanding and commitment to person-centred approaches.
  • The ability to engage the participant the family and colleagues in developing and maintaining strong working relationships and gaining their participation around support and activities.
  • Effective interpersonal and communication skills including the ability to negotiate complex matters and resolve conflict.
  • A current NDIS Worker Screening Clearance and satisfactory National Police Clearance.
  • A current Working with Children Check.
  • A current QLD Australian C Class Driver's Licence comprehensive car insurance and registration.
  • Current First Aid and CPR Certificates.

Desirable Selection Criteria

  • Certificate III in Individual Support completed or working towards completion.
  • Certificate IV level qualification in a Youth Community Service related field completed or working towards completion.
  • Hope and Healing Certificate.
  • Therapeutic Crisis Intervention TCI trained.
  • Mental Health First Aid or Youth Mental Health First Aid.


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