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Workplace Technology Expert
2 months ago
We are seeking a skilled and dynamic End User Computing Specialist to join our Service Desk team, supporting end users across Australia and leading numerous projects.
Key Responsibilities:
- Provide technical support for end users, ensuring a seamless and efficient experience
- Lead the implementation and maintenance of Microsoft Intune, enhancing the infrastructure for optimal performance
- Develop and maintain the Standard Operating Environment, aligning with evolving technologies and best practices
- Mentor and up-skill the desktop support team to align with industry standards
- Proactively identify and resolve potential issues, contributing to a proactive support environment
- Support audio-visual rooms and equipment, ensuring seamless functionality for meetings and presentations
Qualifications and Experience:
- Minimum 5 years of experience in EUC/desktop support
- Experience with SOE engineering and build, patch deployment, and SCCM/Intune
- Able to work collaboratively in a team environment, with exceptional communication skills